Damaged/Faulty/Incorrect items
If the goods you receive are damaged or faulty in any way, or not what you originally ordered we will be happy to exchange the items or offer you a refund.
Please notify us by contacting our Customer Services Team here (Monday РFriday 9.30am Р5pm, Excluding Bank Holidays).
To assure prompt resolution, please provide the order number and keep the box, packing materials and the damaged items for inspection by the carrier.
This policy is only applicable to purchases made online. We are unable to process returns for purchases made elsewhere.

Your statutory rights remain unaffected.